Frequently Asked Questions

Can I install a safe myself? Some smaller safes are easy to install, especially those with pre-drilled mounting holes. Heavier or high-security models may require professional installation.

Do I need to maintain my safe? Yes. Keep the locking mechanism clean, replace batteries as needed, and periodically check the seal and interior for moisture or wear.

What’s the right safe size for me? Plan for future storage. A safe that feels “just right” today can quickly fill up. Go at least one size larger than your current needs.

Can a safe be broken into? No safe is completely impervious, but certified models with UL or TL ratings offer tested resistance against forced entry for specific durations.

What should I do if I forget the combination? Contact the manufacturer or refer to your safe’s documentation. Most safes have recovery options, provided you can verify ownership.

Does North Safe Point offer free shipping all across Canada? Depending on where your equipment ships from, sometimes we can absorb the shipping costs if you are located relatively close from one of our warehouses.

When you add an item to your shopping cart, please enter your postal code in the shipping calculator box and press "calculate" in order to obtain the shipping costs of your equipment to your area.

How can I change my address after placing the order? If you need to update your delivery address, please contact our customer service team promptly after placing your order. Address changes can only be accommodated prior to shipment. Contact Us

Do you ship internationally? At this time we do not offer international shipping directly through the website, because each order requires a special shipping price quote. If you live outside of Canada, please call us or write to us in order to get a full quote, including shipping.