Hollon FDD-4020EE Depository Safe

Return Policy

North Safe Point – Return & Cancellation Policy

At North Safe Point, we're committed to delivering not just superior safes, but peace of mind—before and after your purchase. Your satisfaction is our top priority, and we'll always do our best to exceed your expectations.

We partner with carefully vetted manufacturers in Canada and internationally to offer a trusted selection of residential and commercial-grade safes. While many of our models are Canadian-made, select premium imported units are included to meet a range of security needs and budgets. Return eligibility and conditions may vary depending on the specific product and manufacturer.

Hollon Safe Return Policy

Cancellations

You may cancel your order within 24 hours of placement at no cost if the order has not yet been shipped.

All cancelled orders are subject to either a $40 administrative fee or a 3% administrative fee, whichever is higher.

If the product has shipped, the cancellation will follow our standard return policy.

Refunds are issued only to the original payment method.

📧 Email: customer.care@northsafepoint.ca | 📞 Phone or Text: (647) 847-9911

Return Procedure

If your return is approved (e.g., under warranty, money-back guarantee, or manufacturer exception):

Submit your request in writing to: customer.care@northsafepoint.ca

If accepted, you'll receive instructions via email.

Securely repackage the product in its original packaging, with all included documentation.

We recommend taking photos prior to shipment for your records.

Depending on the case, we may issue a return shipping label or ask you to arrange return shipping yourself.

For LTL freight returns (larger safes), ensure the unit is properly secured to a pallet and picked up by a certified freight carrier.

Once received and inspected, we'll notify you of your return status. Approved refunds will be credited to the original payment method within 10 business days.

Damaged or Defective Merchandise

Damaged during shipping? Contact us within 24 hours with photos of the damage, original box, and SKU.

Defective item? Warranty coverage varies by manufacturer and product. Once we've confirmed eligibility, we'll assist with part replacements or a full exchange, depending on the nature of the defect.

All damage or defect claims must be submitted via email to customer.care@northsafepoint.ca.

Important Conditions & Return Eligibility

By placing an order with North Safe Point, you acknowledge and agree to the following:

Products must be unopened, unused, and returned in new condition with original packaging.

You are responsible for return shipping costs (including insurance and tracking) and for the cost of a replacement shipment if applicable.

If the returned item is received in used or damaged condition, we reserve the right to deny the return or deduct applicable charges.

Unauthorized or late returns (past 30 days) will be refused or returned at your cost.

Returned items we cannot accept will be held for 30 business days before being discarded or donated—unless alternate instructions are received in writing.

Need Help?

We're here to make this process smooth and fair. If you have any questions or need return clarification, please don't hesitate to reach out:

📧 customer.care@northsafepoint.ca | 📞 (647) 847-9911

What is Affirm?

Affirm (formerly known as PayBright) is one of Canada’s leading installment payment platforms, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online. By selecting Affirm as a payment method at checkout, customers can enjoy their purchase immediately, while spreading their payments over time.

How do I use Affirm?

• Select Affirm at checkout: Shop at your favourite stores that offer Affirm and select us as your payment option at checkout.
• Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
• Enjoy your purchase!: Confirm your payment plan and then you’re done! Enjoy your purchase today and break up the cost.
  

Frequently Asked Questions

Does Affirm do a credit check?

• To learn more about Affirm and credit checks, please read this FAQ article on the Affirm help site

What if I can’t make a payment?

• Please reach out to the Affirm team and they will be happy to look into the options available. You can contact them using this contact form.

Are there late or NSF fees?

• Affirm does not charge any late or NSF fees. For more information on fees, please see this FAQ article on the Affirm help site.

How do returns work if I paid using Affirm?

• Purchases made using Affirm are subject to North Safe Point's standard return policy. Any returns will be processed by North Safe Point, and your Affirm balance will be reduced, cancelled, or refunded accordingly. If North Safe Point has provided a refund to you via a gift card, you must still continue repaying your installment plan in full. For information on returns, review North Safe Point's return policy here.
  

What if the order is canceled? Will I still be charged?

• No, you will not be charged. If you’ve already made a payment to Affirm and are owed a refund this may take up to 5-10 business days to appear on your bank account or credit card statement. If you have any questions about the refund process, please reach out to the Affirm team through this contact form. If your order total changes for any reason, your payment plan will be adjusted accordingly.

Pay Monthly

Choose how you pay with Affirm for as low as 0-31.99% APR (where applicable and subject to provincial regulatory limitations). Subject to eligibility check and approval. A down payment may be required. See actual terms at checkout.

Spread the cost of a purchase from $300 to $1,499.99 into 3, 6 or 12 easy monthly payments.

Break up the cost of a purchase from $1,500 to $15,000 into 6, 12, or 24 easy payments.

Frequently Asked Questions

Are there requirements to use Affirm?

Yes. You'll need:

• To be a Canadian permanent resident or citizen of 18 years of age ( in AB, MB, ON, PEI, QC, SK) or 19 Years of age (in BC, NB, NF, NT, NS, NU, YK)
• A Canadian bank account or Visa/Mastercard debit card (Your debit card must have the Visa or Mastercard logo). Available payment methods may vary depending on the payment plan selected.
• An SMS-capable Canadian phone number and an email address
• To meet the minimum cart size required to use Affirm as a payment option at checkout

How do I sign up?

• If your basket is eligible for monthly payments with Affirm, the option will be presented at  checkout. After confirming your phone number, you’ll be sent a one-time SMS password to confirm your identity. You’ll then enter a few details for an instant decision. If you’re approved,  you will have the option to set up your repayment method with Affirm and accept the terms of your payment plan.

What is Affirm’s interest rate?

• For more information on interest or fees, please read this FAQ article on the Affirm help site

I was not able to complete a Affirm transaction. What happened?

• Unfortunately, Affirm is not able to provide payment plans to every applicant. This could be due to the information on your credit file, or because Affirm was not able to verify your identity or your payment method.

How can I track my payments and access my Affirm account?

• To view your account information and track upcoming payments, please login to the Affirm Customer Portal using the phone number you used to sign up with. Having trouble? Please get in touch with the Affirm team.

^{Payment options through Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will be eligible for 0% APR. Payment options depend on your purchase amount, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD as forms of repayment on payment options. Select payment options may be eligible for repayment in the form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Financing offers may vary from time to time and may be amended or cancelled at any time. See helpcenter.affirm.ca for more information.}